Links for December 11, 2006

• Consumerist: Happy Returns Mean Happy Returning Customers. I’ve always been surprised how many retailers miss the obvious fact that making returns painless is a great way to create happy customers.

• Joy of Tech: The Digg Stamp. It’s funny but I think it makes a good point, too. It would be great if more of the value created by social media could find its way into the real world. Maybe not as stamps on a booty though. (via Business Innovation Insider)